Driver Tracking (polt.ai Driver App)
Set up driver tracking, send tracking requests, and manage location updates and PODs through iTracker.
By Poltai1 author8 articles
- polt.ai driver app OverviewA tour of polt.ai driver app — what it is, how to access it, and what each part of the interface does. Use this as a map before working through…
- How to Set Up Driver TrackingThe full process of getting a driver tracking on a shipment in polt.ai driver app — from sending the invite, to what the driver does on their end, to confirming…
- How to Send a Tracking Request to a DriverHow to send a tracking request from polt.ai to a driver. Sending the request triggers an SMS with the polt.ai driver app download link and starts geofence-based status updates flowing…
- How to Help a Driver Accept a Tracking RequestA step-by-step script for walking a driver through accepting a tracking request in polt.ai driver app. Use it when a driver has the SMS but is stuck in setup, plus…
- How to Review Tracking Sent to a DriverHow to check whether a driver has accepted the tracking request you sent, what each tracking status means, and what to do if tracking never activates.
- How to Manually Add Arrival or Departure Times in polt.ai driver appHow to manually enter arrival, loaded, departed, or unloaded times on a stop in polt.ai driver app when a geofence doesn't fire or the driver isn't tracking.
- How to Upload a POD to polt.ai driver appThe POD upload process the driver completes in polt.ai driver app, how the document flows back into polt.ai, and fixes for the most common driver problems.
- Understanding polt.ai driver app Tracking StatusesEvery tracking status polt.ai driver app can display, what each one means, and which ones signal that tracking is not active and polt.ai statuses won't update automatically.