Step-by-step guides for every part of moving a load — creating shipments, covering them with carriers, sending rate confirmations, tracking through delivery, and closing out with a POD
How to find, filter, customize, and act on shipments at scale from the Shipments dashboard.
Set up driver tracking, send tracking requests, and manage location updates and PODs through iTracker.
Create, manage, and book LTL quotes — from a quick price check to a full quote with insurance and carrier responses.
Onboard new carriers through Highway, look up carrier records, and manage their contacts, drivers, vehicles, and qualifications.
Request new client setups and manage existing client records — contacts, addresses, credit, documents, and shipment history.
Reference tools built into Polt AI— look up commodity codes, check fuel prices, calculate shipment emissions, manage your team's rep profile, and explore upcoming platform services.
How to contact support and submit specific requests through the Polt AI help desk — credit increases, contract reviews, COIs, system errors, account changes, and more.
Learn more about how to use specific loadboards (DAT, Truckstop, Sylectus) and specific vetting tools (Highway, Carrier411)