This article walks you through checking what a carrier has hauled for you in the past and at what rates. Use this when negotiating new business with a carrier, evaluating their reliability, or pricing a new lane.
1. Open the carrier record
Find and open the carrier you want to review.
2. Click the Shipments tab to see past loads
Click the Shipments tab. You'll see every shipment this carrier has hauled, with the same columns and dashboard mechanics as the main Shipments dashboard:
ID, Status, Origin, Destination, dates, and any other columns you've configured
Use the Search and filter bar to narrow the list — for example, filter by Origin state to see if they've covered a specific lane recently, or filter by Status to see only Delivered shipments.
What to look for:
Reliability — high count of Delivered loads with no claims means a track record of completing assignments
Recency — when did they last haul for you? Carriers who haven't been used in 6+ months may need re-vetting
Lane experience — have they covered the lane you're about to assign? Familiar lanes mean fewer surprises
TONU history — multiple Truck order not used statuses on this carrier may indicate reliability issues
You can also save views on the carrier's Shipments tab — for example, a saved view showing only Delivered shipments in the last 90 days. See Creating and managing saved views.
3. Click the Rate history tab to see what you've paid
Click the Rate history tab. This shows every shipment this carrier has been paid on, focused on rate data:
ID, Status, Equipment type, Carrier rate, Origin, Destination, Pick-up at, Delivery at
Use this to:
Quote a similar lane — see what you've recently paid for the same origin/destination/equipment
Negotiate pricing — if a carrier asks for a higher rate than they've taken before, you'll see it here
Spot rate trends — has their pricing crept up over time?