This article walks you through the Notifications Center in polt.ai — where to find it, what it shows, and how to configure which notifications you receive. Use this to stay on top of activity across all your shipments and tenders.
Click the bell icon in the top-right corner of any polt.ai page. A badge on the icon shows the number of unread notifications. The Notifications Center opens as a panel.
What you see
Notifications are grouped chronologically — Yesterday, Earlier, and so on — so you can quickly scan recent activity without losing older updates.
Each notification shows:
The type of activity (shipment created, covered, delivered, note added, document uploaded, alert flagged, etc.)
The shipment number it applies to — click to open the shipment directly
Who took the action
How long ago the activity occurred
A blue dot indicating the notification is unread
Filtering and managing notifications
Unread only — toggle on in the top-right of the panel to show only unread notifications. Toggle off to see all.
Mark all as read — click the check mark icon in the top-right of the panel to mark all notifications as read at once.
Configuring your notifications
You can control exactly which events trigger in-app and email notifications from the Notification center in Personal settings.
How to get there
Click your avatar icon in the top-right corner of any polt.ai page
Select Personal settings
Click Notification center
How it works
Every notification type has two toggles — In-app (shows in the bell icon panel) and Email (sends to your polt.ai login email). Toggle either on or off per notification type. Changes save immediately.
Available notification types
Tender notifications
Notification | Trigger |
Tender Received | New tender received from client |
Tender Created | New tender created by user |
Tender Updated | Existing tender is modified |
Tender Accepted | Tender accepted by user |
Tender Rejected | Tender rejected by user |
Tender Cancelled | Tender cancelled by user |
Tender Expired | Tender deadline passed |
Tender Shipment Created | Shipment created from tender |
Tender Shipment Failed | Shipment failed to be created from tender |
Spot Bid Received | Spot bid tender received |
Spot Bid Sent | Bid offer sent by user |
Spot Bid Countered | Bid offer countered by user |
Shipment notifications
Notification | Trigger |
Shipment Created | New shipment created |
Shipment Updated | Shipment details modified |
Shipment Archived | Shipment archived |
Shipment Delivered | Shipment status updated to delivered |
Shipment Cancelled | Shipment status updated to TONU |
Shipment Linked to Tender | Shipment linked to tender by user |
Shipment Covered | Carrier assigned to shipment |
Shipment Uncovered | Carrier removed from shipment |
Shipment Status Update | Shipment status updated (except delivered, TONU, released) |
Shipment Released | Release process succeeded |
Shipment Failed to Release | Release process failed |
Shipment Pickup Delay | Pick-up delay detected via check call |
Shipment Delivery Delay | Delivery delay detected via check call |
Import Shipment Created | Shipment imported from document |
Import Shipment Failed | Shipment import failed |
Quoting Completed | Quoting completed for shipment |
Quoting Failed | Quoting failed for shipment |
Booking Completed | Booking completed for shipment |
Booking Failed | Booking failed for shipment |
Shipment alerts notifications
Notification | Trigger |
Alert Created | New alert raised on shipment |
Alert Updated | Existing alert is modified |
Alert Resolved | Alert marked as resolved |
Alert Unresolved | Alert reopened |
Shipment check calls notifications
Notification | Trigger |
Check Call Created | New check call logged |
Check Call Updated | Existing check call is modified |
Check Call Archived | Check call archived |
Shipment notes notifications
Notification | Trigger |
Note Created | New note added to shipment |
Note Updated | Existing note is modified |
Note Archived | Note archived |
Shipment documents notifications
Notification | Trigger |
Document Generated | System-generated document created for shipment |
Document Uploaded for Load | New document uploaded to shipment by user or third-party |
Document Uploaded for Customer | New document uploaded to client by user or third-party |