This article walks you through cancelling an LTL quote you no longer plan to book.
What cancelling does: The quote moves to Cancelled status and is no longer bookable. Cancelling is final — to use the same lane and freight details, you'll need to create a new quote.
You don't have to cancel quotes you're not using: Quotes that aren't booked will eventually move to Expired on their own. Cancel only when you want to explicitly mark the quote as not proceeding (e.g., the customer dropped the booking, or the load was filled by a different mode).
1. Open the quote
From the LTL quotes dashboard, find the quote you want to cancel and click See quotes in the Action column.
2. Cancel the quote
3. Confirm cancellation
The quote moves to Cancelled status and is no longer bookable.