This article walks you through configuring insurance on an LTL quote. Insurance protects against loss or damage in transit and is added at the quote level so the cost is reflected in the carrier rates returned.
When to add insurance: For high-value freight or commodities the carrier's standard cargo coverage doesn't fully protect (electronics, food-grade products, hazardous materials, etc.). Standard carrier liability is limited and may not cover the full declared value of the freight.
1. Open the quote
From the LTL quotes dashboard, find the quote and click See quotes in the Action column to open the Quote details panel.
2. Click the Insurance tab
In the Quote details panel, click the Insurance tab.
3. Configure insurance
4. Save and re-quote
When you review carrier rates, the Insurance column shows whether each rate includes insurance:
Insured (green checkmark) — the rate includes insurance coverage
If you've configured insurance on the quote and a carrier rate still shows as not insured, that carrier may not offer insurance through the integration. Pick a carrier that does, or arrange insurance separately.