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Understanding the Icons on the Shipments Dashboard

This article explains the small icons that appear under each shipment ID on the Shipments dashboard.

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Written by Rocco Pascente

This article explains the small icons that appear under each shipment ID on the Shipments dashboard. These icons surface key activity at a glance so you can spot which shipments need attention without opening each one.

Icon

Meaning

🔴 (red exclamation circle)

The shipment has one or more active alerts. Click into the shipment and go to the Alerts tab to review them.

➤ (paper plane)

The shipment has an active polt.ai driver app link. Click the icon to open the polt.ai driver app tracking view for the load.

💬 (speech bubble with a +)

The shipment has notes. Click into the shipment and go to the Notes tab to read them.

📞 (phone)

The shipment has check calls logged. The number next to the icon shows how many. Click into the shipment and go to the Check calls tab to review them.

Tip: Icons only appear when there's something to show. A shipment with no alerts, notes, check calls, and no polt.ai driver app link won't display any icons — that's normal.

  • Manage shipment alerts

  • Add a note to a shipment

  • Manage shipment check calls

  • Send the polt.ai driver app link to a driver (forthcoming)

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